Description
Deployed custom AI enterprise search to surface information across dealership networks, enabling faster access to vehicle data, lead information, and company knowledge for frontline salespeople and managers.
Challenge
Automotive dealership staff struggled with extreme information fragmentation across disconnected systems. Each of 200-500 dealerships used different platforms, creating massive knowledge gaps between headquarters and frontline salespeople. Low tech literacy meant even basic CRM required extensive training. Teams couldn't see how scattered problems (lacking car knowledge, missing lead data, fragmented analytics) were connected.
The solution
ollo delivered an AI-driven search engine accessible via WhatsApp that connects all dealership data sources. Simple question-and-answer interface requires no training. Fast, accurate responses about vehicles, customers, and company information. Exactly what salespeople need, nothing more.
